POLO Y PEYROLON 14-4p 

  46021 Valencia (Spain)

CIF B98636764 

volume 9795 folio 170 inscrp 1 V-159583 registro mercantil de Valencia

1. Price Lists

All prices shown in the list of our products include VAT www.artiamano.com in countries where applicable and are valid unless it clerical or computer problems.
This is because the taxes vary by destination country of purchase. In the final summary of the final purchase price of the same is shown , indicating the amount of tax applicable to the country selected in the shipping data amount .

Regarding the value added tax , as a general rule the tax rate of 21 % for the Union territory dela Europeadonde applies this tax will apply. Shall be exempt from paying this tax all companies from countries dela Union disposal of intra Europeaque CIF, except Spain . In selling to any other country are VAT , however the customs systems of each country apply the corresponding taxes , which must be paid by the recipient of the goods.

Due to their special tax status, are considered non -geographical areas the Canary Islands , Ceuta and Melilla. Therefore, purchases made by residents of these territories are exempt from paying VAT ( costs of customs clearance and import duties are not included in the item price or the shipping , and must be paid on arrival by the receiver of the goods ) .
Prices in dollars or other foreign currencies displayed inthe webde www.artiamano.com , are approximate and are applying the daily exchange rate of the dollar against the Euro , hence potential fluctuations in prices.

The prices shown in www.artiamano.com may be reviewed and modified if conditions require it at any time.

2 . Payment systems
      a) COD
      b ) Bank Transfer .
      c ) Credit card VISA or MASTERCARD
      d ) Turn WesterUnion
      e) Money Order .
      f ) PayPal.

a) COD

Customer choice , can be made on delivery inthe Peninsula , Canary Islands, Balearic Islands, Ceuta and Melilla.
Payment is made in cash at the time of delivery of the order through the company for the place of delivery transport; Nacex , Tourline Express, Gls or mail.
b ) Transfer

If selected as payment method bank transfer, you will receive with your order confirmation email which will indicate the account number in which to make the bank transfer INVERSIONESS.L SOL BAHIA name .
It is very important to indicate in the subject the order number and your name, and make the transfer within 3 days from the day I make the request to validate it.
Will not be considered until resolved order by e- mail If you have any comments or suggestions, please write to info@artiamano.com receipt of the transfer and is found effectively by our bank that has made the entry .
Do not forget to make the payment in euros and all possible rates and bank fees are your responsibility to choose this payment system .
c ) Credit card VISA oMASTERCARD 

Selecting mode secure, we guarantee that every transaction made at artiamano.com is 100 % secure. All operations involving the transmission of personal information or bank details is carried out within a safe environment , artiamano.com uses a technology-based standard SSL (Secure Socket Layer) . All information you transmit to us is encrypted via the network.
Also the data on your credit card are not recorded in any database but go directly to the POS (Point of Sale Bank ) .

Also please note that in an effort to provide greater security to credit card owners , we have incorporated into our payment gateway secure payment system called CES ( Secure Electronic Commerce ) . Thus, if the holder of a "Secure " card, you can always make payments with VISA or MASTERCARD on our store.
When paying with VISA or MASTERCARD is always for the following data : the card number , the expiry date and a validation code which coincides with the last 3 digits of the number printed in italics on the back of your card credit , thus offering more guarantees about security in the transaction.
What is ESC (Electronic Commerce Security)?

CES is a system for secure Internet transactions by Visa , Mastercard, Microsoft and Netscape , among others. The main purpose is to provide greater security to Internet users as shops that sell through dela Red , to authenticate the buyer as the legitimate holder of the card being used .
In practice, when paying with a VISA or MASTERCARD "secure " card , you will be asked to provide the number and expiration date, a personal password used exclusively for Internet purchases that identifies you , unequivocally , as its owner . Thus, anyone can make a purchase on the Internet if that key unknown . You can tell if it is on the page asking for Secure Electronic Commerce by VISA logos " Verified by Visa " and MasterCard " Mastercard Secure Code " .
If you have not received a personal password used exclusively for online payments, we advise you to ask your financial institution to adhere to service your cards Secure Electronic Commerce . For this you can contact your bank or if online banking customer can directly order it online .
The credit card fraud is a crime, and A.EUROPA SL , will prosecute anyone making a fraudulent transaction in our on -line
d ) Turn WesterUnion

If selected as payment by Western Union rotation , will receive with your order confirmation e- mail will indicate where all the data needed to send the money .
When you have already made the turn, in the same office , they will provide a password that will be sent by email if you have any comments or suggestions, please write to info@artiamano.com , so that we can pick up your rotation.
Will not be considered an order until we have successfully collected money from its spin.
e) Money Order

If selected as payment money order , receive with your order confirmation e- mail will indicate where all the data needed to send the money .
Will not be considered an order until we have successfully received money from its spin in our office.

3. Shipping and delivery

Due to specialization and the craft component of the items offered on A.EUROPA SL , orders arrive within 10 to 15 business days or so, depending on the availability of products and countries of destination.
A.EUROPA SL  reserves the right to vary the type of delivery and the company by which it is made, regardless of the discussion in these pages provided that no way be detrimental to the client.
4. warranty

A.EUROPA SL  customers benefit from the trust offered by skilled artisans , as using quality materials produce our articles , always keeping one year warranty against manufacturing defects.

Defects or damage due to incorrect use or handling of the material or wear caused by normal use of the same , are not included in this warranty.
The shortages in the functionality of the items, due to limitations of design thereof, are also excluded from coverage under this warranty.
5 . Returns and exchanges material

Our customer service department has a customer service to solve any problem with our products or shipments , through which we try to offer a quick and efficient attention to our clients .
If for any reason you are not satisfied with your order, you have a period of 7 working days from the date of delivery of the order, to return . ( According to art. Dela Ley7/1996 44 of 15 January Retail Trade amended Porla Ley47/2002 of 19 December ) .

When you receive the merchandise, you have 24 hours to notify the damages produced in the transport.

If the box is defective, you must photograph it. open it in front of the carrier, to be able to use the insurance

Just send us the product in perfect condition and in their original packaging , including guarantees, labels and instructions.
It is very important that you return the product / s exchange or return perfectly packaged . If products are damaged due to improper packaging not accept the return .
Once we receive the merchandise in our stores and check that all the above conditions are met, artiamano.com.com accept the return of the product and will proceed to refund the amount, according to the method of payment , and where applicable, shipping the new product.
Sometimes overseas shipments may have additional costs in the country custom tax or added delivery . Failure to pick up your order refund amount will be made.
      In the case of defective products or incorrect shipments , all shipping costs will be borne by artiamano.com .
To make an exchange or refund , you must send an e- mail to info@artiamano.com .

6. Disclaimer
It is your responsibility to be trained to use the materials distributed by A.EUROPA SL. A.EUROPA SL  is not responsible for the use that give our customers the products distributed .

7. Law and Jurisdiction
These terms and conditions shall be interpreted under the laws in force in Spain in the field, which will apply in all that was not foreseen therein . (Law 34 /2002 of 11 July , information services and e-commerce )

If you have any comments or suggestions, please write to info@artiamano.com